Privacy policy

How clex.ai handles visitor data. Minimal collection, EU hosting, no cross-site tracking.

This privacy policy covers this website (clex.ai). How Clex products handle personal data - the keyboards and the browser extension - is documented in the compliance hub and in the GDPR Questions and Answers document.

Who operates this website

Clex A/S, CVR 37750840, Ewaldsgade 9, 1., 2200 Copenhagen N, Denmark. Clex Sweden AB, org.nr 559544-8001, Sweden.

What this website collects

  • Server access logs - timestamp, request path, response status, user agent, referrer, truncated IP (30-day retention).
  • Language preference cookie (clex_lang) - only when you manually switch languages. Strictly necessary; no consent required.
  • Contact-form submissions (name, email, message) - used only to respond to your enquiry. Lawful basis: GDPR Article 6(1)(b) and (f) - pre-contractual steps and our legitimate interest in replying. Delivered by email to the relevant market contact and kept only as long as needed to handle your enquiry and any resulting relationship, then deleted. The bot check (proof-of-work) runs on your device and sets no cookies. Our email provider is named in the Data Protection and Sub-processors document in the compliance hub.

No client-side analytics. No cross-site trackers. No advertising cookies. No third-party embeds.

Third parties

  • Hetzner Online GmbH (Falkenstein, Germany) - hosting.
  • An EU CDN - edge caching. The current vendor name is listed in the Data Protection and Sub-processors document in the compliance hub.
  • Let’s Encrypt - TLS certificates.

No US CDN, no US analytics, no US tag manager.

Your rights under the GDPR

Access, rectification, erasure, objection, data portability, and complaint to the supervisory authority. Requests: Uffe Gorm Pal Hansen - Email us. Response within one month, as required by GDPR Article 12.

Supervisory authority: Datatilsynet (Denmark), Integritetsskyddsmyndigheten (Sweden), or, in Germany, the competent federal or state data-protection authority.

Last updated

2026-06-02. The policy is reviewed at least annually and whenever a sub-processor changes.