Rollout
Deployment guides for Clex Keyboard on Android and iOS, and Clex Web on Chrome and Edge. MDM, GPO, BYOD.
This page is the deployment reference for site leads and super-users running a Clex rollout inside a kommune. Bookmark this page; the links below stay stable.
Rollout guides by product and platform
| Product | Platform | Deployment | Guide |
|---|---|---|---|
| Clex Keyboard | Android | MDM (general) | Available on request |
| Clex Keyboard | Android | Microsoft Intune | Available on request |
| Clex Keyboard | Android | Samsung Knox | Available on request |
| Clex Keyboard | iOS | MDM (general) | Available on request |
| Clex Web | Chrome | GPO | Available on request |
| Clex Web | Microsoft Edge | GPO | Available on request |
| Any | Any | BYOD activation | Available on request |
The current guides are available as PDFs on request. Email Uffe Gorm Pal Hansen with the product, platform, and deployment channel you need, and you will receive the current version within one working day.
Support routing
When something is not working on a shift, the fastest fix is usually on the floor. The routing is:
- Ask the site lead. The person who ran the rollout on your floor has seen most issues before.
- Ask the super-user. For anything the site lead hasn’t seen, the super-user on the floor is the person to ask.
- Ask Clex. If neither can help, write to Uffe Gorm Pal Hansen, write to Uffe Gorm Pal Hansen. Acknowledgement within two working days, full response within ten.
The same routing applies to feature questions and training requests.
Clex Academy
Clex Academy - in-app interactive training for care workers - ships with the next Android release. When it ships, we will add a link to the guide here and a short note to help site leads introduce it to their team. Until then, training continues as described in the rollout guides.
iOS and Chrome/Edge Academy versions are not planned for this year.